Case Study: Paddle centralises peer reviews and cuts review time from six to two weeks with Hibob

Helping a growing company listen better to its people

Paddle, a fast-growing London-based software commerce company with 100+ employees, struggled to scale HR and performance processes as headcount jumped rapidly. Using Google Sheets and Slack for reviews left employees overloaded and reviews taking four to six weeks to complete. Paddle had outgrown its previous HR platform and needed a more flexible, centralised system they could tailor as they scaled.

Hibob implemented its bob platform to centralise and customise peer reviews and HR tracking for Paddle. As a result, review cycles have shortened from about six weeks to roughly two weeks, employees no longer receive excessive review requests, and managers can quickly access employee insights and objectives. Hibob’s Time Off feature also lets Paddle track unpaid and compassionate leave and report this data to the board, improving visibility and HR efficiency.

Paddle

Gerry McHugh

Operations Manager