Case Study: United HomeCare boosts EVV compliance with HHAeXchange

United HomeCare Boosts EVV Compliance from 24% to 87% with HHAeXchange

United HomeCare, a large home health agency in South Florida, faced significant challenges with its outdated, Medicare-focused software. The system could not handle their Medicaid cases, forcing cumbersome manual workarounds and failing to meet the EVV compliance requirements of the 21st Century Cures Act. This outdated technology was hindering the agency's growth and efficiency, prompting them to seek a new solution from vendor HHAeXchange.

United HomeCare implemented HHAeXchange’s Enterprise platform, which streamlined their billing, payroll, scheduling, and EVV workflows through a unified system. The results were rapid and substantial: EVV compliance skyrocketed from 24% to 87% within one month, denials were reduced, and payment processing accelerated. HHAeXchange provided the compliant, scalable infrastructure needed, with 95% of caregivers adopting the mobile app.

United HomeCare

Katherine Gonzalez

Controller