Case Study: a managed care organization achieves 99% provider EVV adoption with HHAeXchange

How One MCO Achieved 99% Provider EVV Adoption in Eight Months

A major managed care organization (MCO) in Florida faced the challenge of implementing a mandated Electronic Visit Verification (EVV) system for its extensive provider network after a previous statewide initiative had failed. Needing to ensure compliance with federal and state regulations and avoid financial penalties, the MCO sought a technology partner to help drive provider adoption and chose to work with HHAeXchange and its EVV and compliance platform.

By partnering closely with HHAeXchange, the MCO implemented a comprehensive early adoption strategy that included extensive provider communication and support. This solution enabled the MCO to onboard 99% of its provider network, achieve an 88% EVV compliance rate, and gain significant operational efficiencies, including real-time visit verification and streamlined billing. HHAeXchange was instrumental in delivering these results through its technology and hands-on partnership.