Case Study: Ability360 saves half a million dollars with HHAeXchange

Ability360 Saves Half a Million Dollars in the First Year of Implementing HHAeXchange

Ability360, a nonprofit homecare agency in Arizona, was struggling with inefficient operations as it used multiple disconnected systems for case management, billing, payroll, and Electronic Visit Verification (EVV). This manual and time-consuming process was highlighted when they lost access to critical reports needed for compliance checks. To solve this, they sought an all-in-one solution and chose to implement the HHAeXchange Enterprise platform.

HHAeXchange provided a team of subject matter experts who completed the implementation in just six months. The solution automated key tasks, including eligibility checks, and fully integrated the agency's operations. The results were significant: Ability360 eliminated manual billing, reduced billing and claim review time by 50%, and completely eliminated rejected claims. This translated to a cost savings of $500,000 in the first year, with more savings anticipated as they expand their use of HHAeXchange.

Ability360

Chelsea Garcia

Director of Business Operations