Case Study: Insightly builds a culture of gratitude and meaningful recognition with HeyTaco

How Insightly Used HeyTaco to Make Recognition Meaningful Across Teams

Insightly, a Customer Relationship Management (CRM) platform, was seeking to improve team morale and create more opportunities for peer-to-peer recognition after an internal survey revealed employees craved it. Their challenge was to foster a more positive and connected work environment. The vendor, HeyTaco, provided its recognition platform integrated with Slack to address this need.

The solution implemented by HeyTaco focused on the intrinsic value of recognition rather than monetary rewards. Insightly launched the platform with full leadership buy-in, incorporating TacoTags to celebrate company core values and encourage cross-team collaboration. The results were immediate and significant, with employees awarding nearly 500 tacos within the first two weeks, far exceeding expectations. HeyTaco successfully helped build a company-wide culture of gratitude and reinforced Insightly's mission.

Insightly

Laura Freeman

Manager of Customer Success