Case Study: Animal Care Clinic of Ohio builds a teamwide culture of appreciation with HeyTaco

How HeyTaco Transformed Recognition at the Animal Care Clinic from Top-Down to Teamwide

The Animal Care Clinic of Ohio, a busy veterinary practice managed by David Juarez, faced a challenge with its employee recognition program, which had become a stagnant, top-down process with only occasional and irregular acknowledgement. To address this lack of teamwide participation and build a stronger culture of appreciation, the clinic adopted HeyTaco, a service that allows staff to give each other virtual tacos as recognition.

HeyTaco’s solution enabled public, peer-to-peer recognition, which was further enhanced by its TacoTV feature that displays appreciation messages on a screen for all to see. This implementation led to a significant increase in teamwide engagement and camaraderie. According to the practice manager, HeyTaco quickly became the popular tool for recognition throughout the organization, successfully transforming their culture from one of occasional acknowledgement to one of consistent appreciation.

Animal Care Clinic of Ohio

David Juarez

Animal Care Clinic of Ohio