Case Study: Duke University increases peer-to-peer recognition by 10x with HeyTaco

How HeyTaco Increased Peer Recognition at Duke University Internal Medicine

The Internal Medicine residency program at Duke University faced significant challenges with employee engagement and morale, particularly during the high-stress period of the pandemic. Their previous system for peer recognition, which relied on emails to a program director for a weekly newsletter, was too time-consuming and did not provide real-time affirmation. Duke University turned to the vendor HeyTaco to find an innovative way to foster community and increase feelings of accomplishment among its medical trainees and faculty.

HeyTaco provided a platform for sending instant, peer-to-peer recognition. This solution made the act of giving kudos effortless and immediate. As a result, Duke University saw a 300% overall increase in recognition messages. The vendor HeyTaco specifically helped drive a 600% increase in messages received by established faculty and a 1,000% increase in overall peer-to-peer recognition efforts, leading to a substantial boost in engagement and camaraderie.

Duke University