Case Study: Responsible Pest Control achieves 25% more sales, doubles positive reviews, and cuts team labor 25% with Heymarket

How Responsible Pest Control Wins New Clients With Business SMS

Responsible Pest Control, a leading pest company serving Phoenix and Tucson with over 7,000 monthly client visits, struggled with slow, inefficient legacy communication (phone and email) and a distributed team that needed faster, team-oriented coordination for scheduling and client service. After testing several options, manager Darin Huffaker adopted Heymarket’s business texting platform to provide real-time, scalable SMS communication.

Heymarket text-enabled Responsible Pest Control’s existing business numbers, provided a shared inbox, templates, mass texts with custom fields, and scheduling/bookings via SMS so agents and technicians could coordinate quickly and personalize outreach. The Heymarket solution boosted sales by 25%, doubled positive reviews, and reduced team labor by 25%, with improvements visible within the first month.

Responsible Pest Control

Darin Huffaker

Manager