Case Study: My Amazing Maid improves cleaning service communications with Heymarket

How My Amazing Maid Uses Business Texting for Cleaning Services Success

My Amazing Maid, a multi-state cleaning services business founded by Royce and Tamara Ard, needed a better way to manage customer and internal communications as the company grew. After relying heavily on phone calls that consumed 4 to 6 hours a day, the team looked for a more efficient business texting solution and chose Heymarket.

With Heymarket’s business texting platform, My Amazing Maid added multiple location-specific inboxes, shared inbox handling, auto-replies, scheduling, reminders, and integrations with Zapier, Jobber, and a website widget to streamline client intake and communication. The results were significant: 98% of communications moved to text, the two-person office team efficiently supported 500 cleanings per month, and the company avoided hiring an additional staff member while improving customer satisfaction and enabling further growth.

My Amazing Maid

Royce Ard

My Amazing Maid