Case Study: DDT Law achieves 20% YoY growth and streamlined lead and case management with Heymarket

How Lawyers Texting Clients Streamlines Lead Management for DDT Law

DDT Law, a Chicago-based traffic law firm handling DUIs and speeding citations, was inundated with leads and ad-hoc client texts but lacked the infrastructure to manage them. After trying an early messaging platform that lost records and forced manual case mapping, DDT Law turned to Heymarket’s business text messaging platform for a secure, law‑firm‑friendly solution.

Heymarket implemented its SMS platform with Salesforce SMS integration, a shared inbox, MMS support, templates and SMS campaigns to automatically save and sync messages, streamline workflows, and enable auto-replies. The result: faster response times, higher staff productivity, improved client satisfaction—and a measurable 20% year‑over‑year increase in business for DDT Law.

DDT Law

Derek Martin

Co-Founder and Attorney