Case Study: SBB Transport Police protects 1.3M+ daily passengers and speeds response with Hexagon's Safety, Infrastructure & Geospatial Division CAD solution

SBB Transport Police rely on Hexagon’s CAD system to protect more than a million daily passengers

SBB Transport Police, the policing arm of Swiss Federal Railways responsible for policing trains and stations and protecting more than 1.3 million daily passengers, faced the challenge of managing incidents across a nationwide, moving-asset rail network and handling over 150,000 calls for service each year. To address this complexity they rely on Hexagon's Safety, Infrastructure & Geospatial Division’s computer-aided dispatch (CAD) solution to provide the flexible, scalable situational awareness and control-centre functionality their unique environment requires.

Hexagon's Safety, Infrastructure & Geospatial Division implemented its CAD system integrated with communications, records, alarms, interactive dashboards and geospatial rail mapping, and linked it to SBB’s in‑house Police App and an embedded operational information system. The integrated solution delivers real-time location, train and asset data, speeds coordination with regional partners, improves dispatcher efficiency and officer safety, and enables the control centre to manage 150,000+ annual calls while maintaining secure operations for SBB’s 1.3 million daily passengers.

SBB Transport Police

Etienne Stojanovic

Product Owner