Case Study: Perusahaan Daerah Air Minum (PDAM Banjarmasih) achieves integrated water facility management and over $400,000 annual profit improvement with Hexagon's Safety, Infrastructure & Geospatial Division

PDAM Banjarmasih Implements Water Utility GIS for Facility Management

Perusahaan Daerah Air Minum (PDAM Banjarmasih) is the regional water utility serving over 600,000 residents and more than 145,000 customers in South Kalimantan. Facing fragmented business processes, a non-integrated billing and ERP system, and unreliable asset-management data, PDAM needed an accurate, enterprise-wide solution; it engaged Hexagon's Safety, Infrastructure & Geospatial Division (with partner PT. Geoinfo Teknologi) to deploy Hexagon’s advanced GIS-based integrated water facility management system.

GeoInfo implemented an open-architecture, real-time common database that consolidated billing, customer information, ERP and asset management using Hexagon’s GIS technology, eliminating inaccuracies and redundancies and enabling cross-department collaboration. With Hexagon's solution PDAM Banjarmasih improved financial reporting, can maintain an operational asset data model, and expects more than US$400,000 in annual profit improvement, while laying the groundwork to scale a cloud-based system to other Indonesian water utilities.

Perusahaan Daerah Air Minum