Case Study: Anglian Water achieves centralized utility network management and streamlined field operations with Hexagon's Safety, Infrastructure & Geospatial Division

Anglian Water Leverages Utility GIS Solutions for Better Network Management

Anglian Water, which serves more than 6 million customers and manages 1.2 billion litres of water daily across 113,000 km of pipe, faced pressures from climate change, population growth, supply security and regulatory requirements. To centralize asset and spatial data, integrate with enterprise systems and streamline field operations, Anglian Water selected a utility network management approach using utility GIS solutions from Hexagon's Safety, Infrastructure & Geospatial Division.

Hexagon's Safety, Infrastructure & Geospatial Division implemented an advanced utility GIS that provides a single, modern IT environment and a highly accurate network model of water and wastewater assets (mains, sewers, reservoirs, pumps, valves, meters, etc.). The system has streamlined incident and outage management and better connected operations teams and field crews, and Anglian Water reports strong outcomes—more than 94% of customers say they are satisfied with their service.

Anglian Water

Tony Hubbard

Tactical Operations Manager