Case Study: Swiss Federal Railways protects passengers and speeds rail incident response with Hexagon CAD

SBB Transport Police rely on Hexagon’s CAD system to protect more than a million daily passengers

Swiss Federal Railways (SBB) required a robust and highly flexible computer-aided dispatch (CAD) solution to ensure the safety of its 1.3 million daily passengers across its entire national rail network. The complexities of their operations, including managing incidents on moving trains and coordinating with various regional police forces, demanded a system that could provide superior situational awareness. They partnered with Hexagon to address this critical public safety challenge.

Hexagon implemented its configurable CAD solution, which integrates real-time location data, rail network mapping, and communication systems. This provides SBB’s control centre with the vital information needed for faster, more effective response to over 150,000 annual calls. The solution from Hexagon has digitized processes and improved situational awareness, resulting in valuable time savings for dispatchers and enhanced safety for both passengers and personnel.

Swiss Federal Railways

Etienne Stojanovic

Product owner