Case Study: Termoficare Oradea improves heating network efficiency with Hexagon

Romanian Energy Network Turns Up the Heat to Improve Efficiency

Termoficare Oradea, the manager of the heating energy network for the city of Oradea, Romania, faced the significant challenge of modernizing its aging infrastructure to meet environmental standards and avoid a complete shutdown. To optimize operations, manage outages, and improve customer communication, the company partnered with Hexagon's Geospatial division and its Platinum Partner, Intergraph Computer Services, for a customized geospatial software solution.

The solution implemented by Hexagon centralized all data and workflows into a single enterprise database, providing role-specific views for different teams, from network developers to dispatchers. This included a public notification app that alerts citizens of outages via SMS and email. The results were improved operational efficiency, faster service reinstatement, and significantly higher customer satisfaction, enabling Termoficare Oradea to move toward a sustainable future.

Termoficare Oradea

Alexandru Butiri

President