Case Study: PDAM Banjarmasih achieves integrated water facility management and stronger financial performance with Hexagon

PDAM Banjarmasih Implements Complete Water Facility Management System

PDAM Banjarmasih, a water utility in Indonesia, faced challenges with disparate business processes that caused financial imbalances and hindered collaboration. To maintain its clean water supply and improve its financial plan, the utility partnered with vendor Hexagon to implement an integrated asset management and enterprise resource planning system.

Hexagon, through its partner GeoInfo, provided an advanced GIS technology solution that integrated billing, customer information, ERP, and asset management into a single, real-time system. This eliminated inaccuracies and redundancies, dramatically improved PDAM Banjarmasih's financial standings, and is expected to generate an annual profit of over $400,000. The Hexagon solution provided a complete water facility management system to support the utility's operations.

PDAM Banjarmasih