Case Study: LAFIS Association achieves coordinated major incident response with Hexagon

LAFIS coordinates major incidents across jurisdictions with HxGN OnCall Planning & Response

The LAFIS Association, a consortium of Swiss and Liechtenstein emergency service organizations, faced a challenge in coordinating major incidents across different jurisdictions. Their previous processes were fragmented, relying on liaison officers and self-contained systems that complicated cross-organizational collaboration. To address this, the association partnered with vendor Hexagon to implement its major event management software, creating a unified platform for joint operations.

Hexagon's solution provided a shared incident command system that enabled real-time information exchange, a map-based common operating picture, and GPS tracking for resources. This resulted in vastly improved coordination for high-profile events like the World Economic Forum, ensuring safe travel for dignitaries and efficient use of police resources. The scalable system now benefits nearly one-third of the Swiss population and simplifies the integration of new member organizations.