Case Study: Halton Regional Police Service Improves Policing Efficiency with Hexagon Business Intelligence

Improving Policing with Business Intelligence & Data Analytics

The Halton Regional Police Service (HRPS) faced the challenge of leveraging its vast and siloed public safety data to improve efficiency and decision-making. Consolidating this information manually was prohibitively resource-intensive. To address this, HRPS partnered with Hexagon to implement its business intelligence software, which connected and transformed data from various sources like computer-aided dispatch and records management systems.

Hexagon's solution provided a unified database for accurate and rapid reporting, which was used by a dedicated Police Analytics Unit. This empowered HRPS to make data-driven decisions, leading to improved officer deployment, reduced speeding incidents, and better management of cross-dispatch scenarios. The force was able to realign policing zones based on data, redeploy resources during peak times, and accurately forecast budgetary needs, fundamentally changing its decision-making philosophy.

Halton Regional Police Service

Joseph Glover

Police Analytics Coordinator