Case Study: Saudi Aramco Shell Refinery Company achieves paperless action management with Hexagon j5 Operations Management Solutions

Helping Saudi Aramco Shell Refinery Company (SASREF) become a paperless organization

Saudi Aramco Shell Refinery Company (SASREF), a major downstream oil and gas refinery, faced challenges in tracking and managing workflow actions due to its reliance on inefficient spreadsheets and email communications. This time-consuming process made it difficult to monitor progress, lowered coordination, and hindered operational productivity. To address this, SASREF sought an action management software solution and selected j5 Operations Management Solutions from Hexagon to provide greater visibility and tracking.

Hexagon implemented its j5 Action Management application, which serves as a central, configurable repository for defining, assigning, and tracking actions through standardized workflows. The solution dramatically reduced the time needed to retrieve backlogs and eliminated the use of spreadsheets and emails for action management. This has provided SASREF with high-level tracking capabilities, increased operating efficiency, and significant progress toward its goal of becoming a paperless organization.

Saudi Aramco Shell Refinery Company