Case Study: City of London achieves safer wastewater operations with Hexagon j5

City of London Wastewater Treatment Achieves Safer Operations with j5 Implementation

The City of London, a municipality in Ontario, Canada, faced significant operational challenges at its wastewater treatment facilities. Their reliance on disconnected paper logbooks and spreadsheets across five plants and thirty-six pumping stations made retrieving historical data difficult, hindered communication, and complicated compliance with regulations. This manual, inefficient system consumed labor hours and increased travel costs. The City of London turned to vendor Hexagon and its j5 Operations Management Solutions to address these issues.

Hexagon's j5 platform digitized and centralized all operations data, creating a single source of truth accessible from any location. The solution streamlined information retrieval, eliminated duplicate records, and provided powerful tools for task planning and shift handovers. This implementation resulted in significant time savings, lower travel costs, and improved operational efficiency for the City of London. Furthermore, Hexagon's software ensured all compliance information was stored digitally and indefinitely, making it easily accessible for regulatory requests and enhancing overall accountability and safety.

City of London

Randy Bartholomew

Supervisor III Wastewater Treatment Operations