Case Study: Bouches-Du-Rhône Fire Brigade achieves faster real-time emergency dispatch with Hexagon

Bouches-Du-Rhône Fire Brigade - Customer Case Study

The Bouches-Du-Rhône Fire Brigade, Europe's largest fire brigade located in the south of France, faced challenges in speeding up emergency response times, managing large forest fires, and increasing the availability of firefighters and equipment. To overcome these, they partnered with vendor Hexagon to implement an intelligent computer-aided dispatch (CAD) solution.

Hexagon's CAD and FireTactic solutions provided a digital map-based dispatch system and fire progression modeling tools. This implementation allowed the Brigade to run all operations in real time, optimize resource allocation to reduce costs, and significantly improve the availability of both personnel and equipment, proving its efficiency in both daily operations and major crises.

Bouches-Du-Rhône Fire Brigade

Lieutenant-Colonel Marc Vitalbo

Head of the IT Department