Case Study: Valon saves a week of analyst time per month with Hex

Valon saves an entire week of analyst time per month with Hex

Valon, a mortgage servicing startup, faced significant challenges with a disconnected data stack that relied on BigQuery, Google Sheets, and a BI tool. This workflow was time-consuming, prone to errors, and blocked customer-facing teams from self-serving analysis. The process for creating monthly client reports was particularly manual and cumbersome, taking up to a week of an analyst's time.

Using Hex, Valon automated its client reporting and built internal data apps. The solution involved creating a parameterized notebook to handle all reporting dynamically, which now runs with zero analyst involvement. Hex also served as a lightweight orchestration tool for daily pipelines and empowered operations, servicing, and customer support teams to self-serve loan data instantly. As a result, Valon saved an entire week of analyst time per month, accelerated client delivery, and enabled internal teams to respond to customers faster and more efficiently.

Valon