Case Study: Topline Pro achieves 542% more data accessibility with Hex

Topline Pro expands data accessibility 542% with Hex

Topline Pro, an AI-powered growth engine for home service businesses, faced a significant data accessibility bottleneck. With only their operations team skilled in Tableau, all data requests created a backlog that blocked business users and left the ops team overwhelmed with urgent tasks. They needed a solution from Hex to expand data access and empower teams across the company to self-serve.

By implementing Hex and its Notebook Agent, Topline Pro enabled teams to explore data interactively. The solution empowered product managers to run their own analyses and allowed the ops team to build ML models much faster. As a result, Hex helped expand data accessibility from 7% to 45% of employees, a 542% increase. ML model build times were reduced from days to hours, and teams became able to self-serve answers and diagnose issues on the same day.

Topline Pro