Case Study: Mercor achieves $100M+ in revenue growth with Hex

Mercor scales to $100M+ in revenue with Hex

Mercor, a technology company that connects human expertise with AI labs, faced a significant operational challenge as it scaled rapidly. With hundreds of simultaneous client projects to manage, the lack of a central analytics platform created a bottleneck. Non-technical teams were unable to build the custom dashboards needed for real-time project tracking, risking delays and lost revenue.

By implementing Hex, specifically its Notebook Agent feature, Mercor empowered employees across all departments to build their own data analyses and dashboards without needing to code. This self-service approach eliminated the technical bottleneck, compressing decision cycles from days to hours. The solution enabled Mercor to scale effectively, unlocking over $100 million in revenue within a year by improving project velocity and capacity while maintaining a perfect record of enterprise customer retention.

Mercor