Hex
35 Case Studies
A Hex Case Study
LangChain, a company that builds tools for AI agents, faced significant data challenges as it grew rapidly. Their legacy business intelligence platform was cumbersome, forcing most employees to rely on a single data team member for insights. Technical users resorted to inefficient workarounds, and the lack of visibility into data usage prevented the team from scaling their analytics effectively. To make trusted data accessible to everyone, they turned to the vendor Hex.
Hex provided a unified platform where its Notebook Agent played a central role. The agent automated 90% of a critical migration from the old BI tool to Hex, completing the project in just six weeks. This empowered teams across the company to build their own analyses, leading to a 100% adoption rate. The results were substantial, including an 88% reduction in dashboard build time, double-digit gains in customer adoption and retention, and a 50% increase in customer onboarding capacity, all driven by the solution from Hex.