Case Study: Palace Theatre Newark improves accessibility and online booking with HeX Productions

Palace Theatre Newark upgrades its WCAG 2.1 AA website with HeX Productions

Palace Theatre Newark, a historic theater, identified that their previous website was difficult for their community to use and required a redesign to match their friendly service. They engaged HeX Productions to undertake a web development project to improve their online performance and accessibility, which included integrating with their new Spektrix CRM platform.

HeX Productions delivered a complete website redesign and development solution. This included creating an accessible, modern site with strong API integrations for features like interactive calendars, seating plans, and a simplified booking process. The new platform was built to WCAG 2.1 standards, making it inclusive for all users. The solution streamlined the user journey, making it easy to search and purchase tickets, and provided the Palace Theatre staff with training to keep the site updated. HeX Productions successfully created a cohesive and pleasant experience that encourages customers to return.

Palace Theatre Newark