Case Study: Smart Communications doubles new service launches and accelerates time-to-market with Hewlett Packard Enterprise (HPE PPM & HPE ALM)

Smart Communications - Customer Case Study

Smart Communications, the Philippines’ leading wireless services provider, faced poor collaboration across business groups, limited visibility into project progress, missed deadlines and overworked resources. To address these challenges it partnered with Hewlett Packard Enterprise, adopting HPE Project and Portfolio Management Center (HPE PPM) and integrating HPE Application Lifecycle Management (HPE ALM) to provide a single, transparent view of its service portfolio and project activity.

Hewlett Packard Enterprise implemented HPE PPM across Smart’s service organization and integrated HPE ALM to automate requirements and testing, introduce resource and time management, and improve collaboration. The result: Smart doubled the number of services launched versus 2010, management reports are produced 60% faster, testing time was reduced by 3%, and the business achieved greater transparency, lower risk and faster time-to-market.

Smart Communications

Rocky D. Bacani

Head of the Services and Platforms Delivery Department