Case Study: MegaFon achieves improved reliability and reduced downtime with Hewlett Packard Enterprise (HPE) Datacenter Care

Russia’s MegaFon relies on automated support for massive infrastructure

MegaFon, one of Russia’s three leading mobile operators covering the country’s largest mobile footprint, faced rapidly growing complexity across its nationwide IT infrastructure and needed to improve reliability, performance and scalability without increasing budgets. To meet this challenge MegaFon partnered with Hewlett Packard Enterprise, deploying HPE Datacenter Care with connected support (including HPE Insight Remote Support and HPE Superdome servers) to simplify administration and automate monitoring across its environment.

Hewlett Packard Enterprise implemented 24x7 connected support and remote monitoring across 20+ data centers (about 2,000 monitored devices) and provided infrastructure planning, systems management, and specialized consulting. The HPE solution cut time-to-resolution by 25%, replaced 1–2 full-time admin roles per branch through automation, delivered a 50% performance boost for the new billing system on HPE Superdome servers, reduced downtime, and freed MegaFon’s IT team to focus on innovation.

MegaFon

Alexander Malyshev

Head of Virtualization and Infrastructure Tower, IT Department