Case Study: Ruby Tuesday cuts costs and accelerates accounts payable with Hewlett Packard Enterprise (HP TeleForm)

Ruby Tuesday Reduces Costs and Improves Efficiency with HP TeleForm

Ruby Tuesday, the casual-dining chain with more than 850 restaurants, struggled with time-consuming, costly paper-based processes: restaurants mailed weekly invoices and HR/payroll paperwork to corporate, overwhelming the mailroom and requiring dozens of auditors to validate documents—monthly accounts payable often took up to six days. To solve this, Ruby Tuesday selected Hewlett Packard Enterprise and the HP TeleForm solution (with Web Capture), recommended by reseller Infotek.

Hewlett Packard Enterprise implemented HP TeleForm with Web Capture alongside Fujitsu scanners and integration to the SmartStream accounting system to automatically capture, classify, index and validate invoices and documents. The solution accelerated invoice processing (handling ~1,500 invoices per day and over half a million pages), reduced shipping costs, delivered a full ROI within 18 months, and allowed Ruby Tuesday to reassign roughly 50% of staff previously dedicated to manual processing—significantly improving efficiency and productivity.

Ruby Tuesday

Nick Ibrahim

Senior VP and CTO