Case Study: Peel Ports achieves 24x7 uptime and centralized storage protection with Hewlett Packard Enterprise (HPE) Proactive Care

Peel Ports Group Protects Investments in Storage and Secure Infrastructure

Peel Ports, the UK’s second-largest port group handling over 70 million tons of cargo annually across 26 locations, needed to ensure around‑the‑clock availability of its centralized storage and server infrastructure to support mission‑critical operations. To protect its HPE 3PAR StoreServ 7200/7400 storage, HPE thin clients and virtualized environments, Peel Ports engaged Hewlett Packard Enterprise for proactive, centralized IT support that could minimize on‑site intervention and prevent unplanned downtime.

Hewlett Packard Enterprise implemented HPE Proactive Care Services (and later extended coverage to critical HPE ProLiant servers plus HPE Support Plus Service), delivering real‑time remote monitoring, proactive health checks and rapid parts replacement. The result: proactive detection and next‑day delivery of failed components, zero downtime in its storage infrastructure, reduced reactive workload for IT, centralized 24x7 support across 26 sites, and freed IT resources to focus on innovation and cost‑effective operations.

Peel Ports

Dominic Leeson

Group IT Operations Manager