Case Study: Miami‑Dade County achieves modernized, scalable Network-as-a-Service with Hewlett Packard Enterprise

Miami-Dade County - Customer Case Study

Miami-Dade County, Florida’s largest county with about 2.5 million residents, faced an aging access-layer network—decades-old PBX phones, no PoE, and 12‑year‑old switches—that could not support modern VoIP, PoE and expanded wireless needs. The county selected Hewlett Packard Enterprise, deploying HPE FlexNetwork and Aruba switching hardware along with HPE Intelligent Management Center (IMC) and Intelligent Resilient Framework (IRF) as part of a planned five‑year Network‑as‑a‑Service modernization.

Hewlett Packard Enterprise, working with partner CSS, implemented a continuous refresh targeting 32,000 Ethernet ports and 700 access points (about 25,000 ports installed to date), standardizing hardware and using centralized scripts. The HPE solution cut software‑update time from days to minutes, sped site deployments up to fourfold (about 1 day vs. 3–4 days), boosted wireless coverage ~50% at existing sites, enabled VoIP and guest Wi‑Fi, centralized administration, and shifted departments to a per‑port fee model—reducing complexity while improving performance and support.

Miami-Dade County

Erick Gomez

Systems Support Manager for IT