Case Study: Merck achieves millions in savings and 100% performance improvement with Hewlett Packard Enterprise

Merck - Customer Case Study

Merck, a global healthcare leader, faced system availability and performance problems that threatened production and delivery of key medicines, causing supply-chain disruptions, long user login times and inefficient database processes. To address these challenges, Merck deployed Hewlett Packard Enterprise solutions — HP Business Service Management, HP Operations Manager and HP SiteScope — with support from an HPE partner.

Hewlett Packard Enterprise helped Merck fine-tune systems, remove redundant database triggers and implement monitoring and operations management, producing measurable gains: more than 100% performance improvement, a 52% reduction in login time (from 15 minutes to just over 1.5 minutes), prevention of production disruptions with no product loss, millions of dollars saved, and freed IT capacity for mission‑critical work.

Merck

Drew Kimberlin

Merck