Case Study: Los Angeles County Department of Public Health eliminates manual data entry and reduces staff needs with Hewlett Packard Enterprise (HP TeleForm)

Los Angeles Public Health HIV/ STD Program Utilizes HP TeleForm Software to Eliminate Data Entry

The Los Angeles County Department of Public Health’s Division of HIV and STD Programs faced a paper-heavy, fragmented data-collection process: roughly 60,000 paper forms—about half of annual submissions—were mailed or manually entered from remote providers with limited IT access, creating security, time, and staffing burdens. To address this, the department adopted Hewlett Packard Enterprise’s HP TeleForm software (implemented with HP partner Formtran) to digitize and standardize field data capture and transmission.

Hewlett Packard Enterprise’s TeleForm automated capture, classification, and extraction of paper and electronic forms and, with Formtran-provided encryption and standardized templates, securely routed data into the correct databases. The solution reduced data entry staff from 25 to 2, delivered ROI within one year, scaled from one pilot site to 52 remote scanning sites, shortened form-change turnaround from six months to a few weeks, and freed providers to see and screen more patients.

Los Angeles County Department of Public Health

Mike Janson

Chief, Research & Evaluation