Case Study: Redcliffe Labs achieves near-real-time, data-driven diagnostics with Hevo Data

Redcliffe Labs optimized their customer journey with military-level precision using Hevo Data

Redcliffe Labs, a digital-first diagnostics company in India, faced significant data challenges as it scaled. Their operation-heavy customer journey involved numerous stakeholders and data sources, which led to gaps in insights and security risks when using a single PostgreSQL database. Their initial attempt to replicate data using a Kafka cluster was resource-intensive and inefficient. To overcome this, they sought a modern data stack and turned to the vendor Hevo Data for an automated data replication solution.

By implementing Hevo Data, Redcliffe Labs automated its data replication process into its Snowflake data warehouse. Using Hevo's platform, they seamlessly integrated data from over 200 datasets, enabling near-real-time insights for all departments. This solution drastically improved operational efficiency, contributing to a remarkable 96% success rate in their diagnostic report turnaround time. Hevo Data also saved valuable engineering hours, reducing the time to set up a data pipeline from 8 hours to just 10-15 minutes.

Redcliffe Labs

Abhishek Kumar

Vice President of Technology Development