Case Study: Tavan Bogd Finance streamlines lending operations with HES LoanBox from HES FinTech

Digitizing Lending Operations for Mongolia’s Largest Conglomerate

Tavan Bogd Group’s finance arm in Mongolia needed a scalable lending platform to support faster loan origination and management across consumer and commercial lending. To meet growing demand, the company wanted to automate loan decisions, reduce operating costs, improve service speed, add loyalty points and e-wallet features, and migrate smoothly from its existing non-banking loan software. HES FinTech provided HES LoanBox to help modernize this lending infrastructure.

HES FinTech built a new Loan Origination System and Loan Management System from scratch, with automated customer verification, loan limit calculation in about two minutes, branch-level management, and tailored workflows for installment, BNPL, and pledged loans. The solution also included flexible repayment options, restructuring tools, transaction handling, and full data migration support. As a result, Tavan Bogd Finance launched advanced lending systems that streamlined operations and improved control over a loan portfolio of $63M+ and 268,000+ customers served.

Tavan Bogd Group

Urnukhjargal Badam

Branch Manager