Case Study: Idea Bank reduces loan application processing time 5x with HES FinTech

A Comprehensive POS Lending Platform for One of Poland’s Top Retail Lending Providers

Idea Bank, a leading retail lending provider in Poland and Belarus, needed a comprehensive way to automate loan application collection and processing for POS consumer financing across more than 2,500 retail chains and online stores. HES FinTech provided a comprehensive POS lending platform to streamline these workflows and support Idea Bank’s retail lending operations.

HES FinTech gathered requirements, documented business processes, and customized and implemented the solution in under 3 months, rolling it out across Idea Bank’s partner retail sites. The platform added partner and POS management, multi-step applications, document generation, manual and automatic decisioning, and integrations with internal databases, credit bureaus, and external data sources, reducing application processing time by 5x.

Idea Bank

Vladimir Pilipenko

Chief Executive Officer