Case Study: Multi-National Electronics Manufacturing Company achieves improved product quality and supply chain flexibility with Hertzler Systems Inc.

Multi-National Electronics Manufacturer Improves Quality Across Supply Chain

Multi-National Electronics Manufacturing Company, a producer of industrial energy‑management equipment, faced fragmented defect tracking across ten North American plants: each site used different formats and manual processes, leaving the corporate quality manager unable to spot trends or identify root causes. They engaged Hertzler Systems Inc to deploy its GainSeeker Manufacturing Intelligence Platform to standardize defect capture and reporting.

Hertzler Systems Inc implemented a centralized, standardized defect‑tracking and analytics platform so all plants collected and logged defects into a trusted database in real time. The solution increased timeliness of analytics, gave visibility from operator to corporate levels (allowing executives to drill down to the employee who made an error in seconds), enabled a shift from reactive to proactive quality management, reduced client‑reported defects, and improved supply‑chain flexibility and plant autonomy.