Case Study: Valeo Sylvania achieves fast, automated customer reporting and cost savings with Hertzler Systems Inc's Dynamic Report Writer

How one team used Dynamic Reports to dramatically reduce the cost of serving their customers

Valeo Sylvania, a joint venture supplying exterior lighting to automotive manufacturers, was burdened by manual report generation: Quality Engineer Stacey Fugate and others spent up to four to five hours per report—over a week each month across multiple product launches—copying and massaging data to meet customer requests. To solve this, they worked with Hertzler Systems Inc and its GainSeeker Suite (Dynamic Report Writer, Version 8).

Hertzler Systems Inc implemented the Dynamic Report Writer to produce standardized, automated reports directly from the live database, cutting report preparation from hours to minutes, removing manual errors, and restoring customer confidence. The solution freed more than a week of staff time per month, enabled quicker corrective actions and regular bi‑monthly reviews, and materially reduced the cost and effort of serving customers.

Valeo Sylvania

Stacey Fugate

Quality Engineer