Case Study: a multi-plant manufacturer of metal products reduces escaped defects with Hertzler Systems' GainSeeker

a multi-plant manufacturer of metal products reduces escaped defects from 8% to less than 0.5% with Hertzler Systems Inc

A multi-plant manufacturer of metal products was facing significant challenges with high internal scrap and rework rates, which were costing them financially and creating a chaotic, reactive work environment. They suffered from a lack of reliable data, which prevented teams from knowing what problems to focus on and how to quantify any improvements they made. The vendor, Hertzler Systems Inc, implemented its GainSeeker solution to address these issues.

By using Hertzler Systems Inc's GainSeeker, the manufacturer was able to foster a data-driven culture, shifting from being reactionary to proactive. The solution provided the necessary data for teams to solve problems faster and monitor the impact of their changes. This resulted in a dramatic reduction of escaped defects from 8% to less than 0.5%, which equated to a 90% reduction in scrap and significant financial savings for the company.