Case Study: Jamf achieves faster, scalable content publishing with Heretto

Jamf publishes 9,000 pages monthly with Heretto

Jamf, a software company specializing in Apple device management and security, faced challenges with its previous non-DITA content repository and third-party plugins. As the business grew, it needed a more efficient solution to create content for its extensive product base. Jamf turned to Heretto and its CCMS to streamline authoring and integration.

Heretto implemented a DITA XML-based solution that provided advanced content reuse, translation memory, and a collaborative authoring environment. This allowed Jamf to publish over 9,000 pages monthly to its website, portal, and app, which are accessed by 175,000 users each month. Heretto's platform provided the foundation for a robust customer content-access experience and led to substantial efficiency gains in Jamf's content processes.

Jamf