Case Study: ACS Technologies accelerates content creation and customer experience with Heretto

ACST Accelerates Growth with Heretto

ACS Technologies (ACST), a provider of technology solutions for faith-based organizations, faced significant challenges with its content management. After multiple acquisitions, their content was scattered across different sites and tools, making it impossible to deliver a personalized digital experience for their users. They had a wide array of products with documentation that was difficult to manage.

To solve this, ACST selected and implemented Heretto's Component Content Management System (CCMS) and portal. This move to structured authoring with Heretto dramatically improved their efficiency and customer experience. The results were substantial, including a 50% reduction in time spent creating content and the ability to manage 27 products from a single portal, which now drives 56% of their average total web traffic. Heretto provided the robust, user-friendly solution that laid the foundation for ACST's future growth.

ACS Technologies

Barbara Green

Content Lead, Research and Development