Case Study: Siemens Healthineers achieves real-time supply chain visibility with HERE Technologies

Siemens Healthineers gets real-time supply chain visibility

The healthcare technology company Siemens Healthineers needed to avoid delivery delays for its urgent and valuable medical equipment, as such delays could result in reduced productivity and substantial costs. To gain real-time visibility of spare parts along the entire supply chain, they turned to HERE Technologies and implemented their Shipment Visibility solution.

HERE Technologies provided Siemens Healthineers with end-to-end visibility for its inbound and outbound supply chain. The solution enabled the accurate tracking of medical equipment both indoors and outdoors, which resulted in reduced hospital shutdown time, improved customer satisfaction by preventing unusable shipments, and optimized technicians' time through indoor localization. This provided accurate ETAs and ensured critical parts were delivered directly to the correct floor and room.

Siemens Healthineers

Heiko Ansorge

Global Head of Service Supply Chain Solutions, Customer Services Managed Logistics