Case Study: Hapag-Lloyd achieves real-time shipment visibility and predictive ETAs with HERE Technologies

Hapag-Lloyd equips 2M+ containers with HERE for real-time shipment visibility

Hapag-Lloyd, a major global shipping company, faced significant visibility gaps and unpredictable delays once its containers entered the complex inland transport network. To provide customers with accurate, real-time tracking and predictive ETAs across all transport modes, Hapag-Lloyd partnered with HERE Technologies, leveraging their HERE Asset Tracking and Geocoding & Search services.

HERE Technologies delivered a robust platform that integrated high-precision map data and AI-powered ETA predictions into Hapag-Lloyd's Live Position system. This solution enabled the tracking of over two million containers in near real-time at 15-minute intervals. As a result, Hapag-Lloyd achieved 90% fleet connectivity, gained proactive operational insights, and significantly boosted customer satisfaction with unparalleled shipment timing precision.

Hapag-Lloyd