Case Study: The North Estonia Medical Centre achieves more efficient hospital workflows with Helmes custom health-care software

Custom Health-Care Software & Self-service Solutions in Estonia´s Foremost Hospital

The North Estonia Medical Centre, Estonia's largest hospital, required world-class software to improve efficiency and create a more patient-friendly experience. They partnered with the vendor Helmes to custom-develop a comprehensive hospital information system, which included specialized solutions to optimize internal workflows and provide patient self-service capabilities.

Helmes implemented two key solutions: a Radiology Information System to optimize equipment and staff scheduling and a patient self-service portal for online appointment booking. The results included a reduced average examination time, maximized equipment utilization, and a more efficient use of staff. For patients, the self-service portal reduced missed appointments and lessened the administrative burden on hospital personnel.

The North Estonia Medical Centre