Case Study: Zedd Solutions cuts candidate screening time by 80% with Hellohire

How Zedd Solutions reduced candidate screening time by 80%

Zedd Solutions, a global BPO and contact center provider, faced a significant challenge with its slow and manual candidate screening process. The recruiters were spending up to two days reviewing resumes, conducting phone screens, and scheduling interviews, which was a major drain on resources and time. To address this, the company turned to the vendor Hellohire for a solution.

Hellohire implemented its video screening call service to replace the traditional phone screens. This allowed Zedd Solutions to invite candidates to short, back-to-back video interviews in bulk, eliminating manual resume reviews and one-to-one scheduling. As a result, Hellohire helped Zedd Solutions cut its candidate screening time by 80%, reducing the process from two days to just two hours and saving recruiters over 14 hours each.

Zedd Solutions

Khatera Ghafoori

VP of HR & Quality Assurance