Case Study: TelAffects cuts recruiting costs by 67% with Hellohire

How TelAffects cut recruiting costs by 67% without sacrificing quality

TelAffects, a BPO and contact center provider, faced high recruiting costs and inefficiency due to its reliance on expensive job boards and a manual hiring process. To support its need to hire 50-60 employees per month, the company sought a way to reduce these costs without sacrificing the quality of its new B2B sales reps and customer service agents. This led them to implement the Hellohire recruiting platform.

By using Hellohire to automate candidate pre-screening and interview scheduling, TelAffects significantly reduced its reliance on a large recruiting team and costly job advertisements. The solution delivered a 67% reduction in recruiting costs, saving over $70,000 in staff costs and $800 monthly on job platforms, all while maintaining candidate quality and speeding up the hiring process.

TelAffects

Cheri Gillett

VP of Client Operations