Case Study: Tuinhout Discount boosts conversion and average order value with Hello Retail

Tuinhout Discount - Customer Case Study

Tuinhout Discount, a Dutch garden retailer with a rapidly growing webshop, faced challenges in increasing their conversion rate and, more importantly, boosting their average order value. To gain a competitive advantage, they partnered with the vendor Hello Retail for its product discovery and personalization services.

Hello Retail implemented a solution to show shoppers the right products at the right time, creating a smoother customer journey. This strategy delivered outstanding results, with Hello Retail guaranteeing the outcome. The campaign led to a 145% increase in average order value and a more than 400% uplift in conversion rate, significantly outperforming expectations.

Tuinhout Discount

Jorik van der Heide

E-commerce Manager