Case Study: Socialware achieves ecommerce growth in Italy with Hello Retail

Socialware boosts Teknozone conversion to 4.6% with Hello Retail

Socialware, a digital marketing agency in Italy, sought a better ecommerce solution for its clients after experiencing issues with tools that were not scalable, difficult to implement, and lacked precision. They partnered with vendor Hello Retail to implement an intelligent search and personalization system that could be flexibly adapted to each client's unique website and strategy.

The solution from Hello Retail provided a fast onboarding process and custom integrations, creating an intelligent search layer that improved navigation and relevance. This partnership delivered significant results for Socialware's clients, including Teknozone, which saw a 43% click-through rate and a 4.6% conversion rate, and Phoneclick, which achieved a 48% click-through rate and a 2.7% conversion rate.

Socialware