Case Study: Puur Mieke increases revenue and reduces manual work with Hello Retail

Reducing Manual Work and Increasing Revenue

Puur Mieke, a Dutch online specialty food retailer for customers with food intolerances, partnered with vendor Hello Retail to achieve growth. The challenge was to streamline operations by reducing manual work, such as manually inputting product recommendation rules, while also optimizing the customer journey to increase conversions and revenue.

Hello Retail implemented its Search and Product Recommendations solutions to automate processes and present more relevant products to shoppers. This solution significantly reduced manual administrative work for the owner. The results were substantial growth across all key metrics over 2.5 years, including a 125% increase in revenue, a 28% rise in conversion rate, and a 132% growth in the number of orders, providing Puur Mieke with an enormous revenue boost.

Puur Mieke

Mieke Hendriks

Owner