Case Study: Giodicart achieves a 21% higher average order value with Hello Retail Search and Recommendations

Giodicart boosts average order value by 21% with Hello Retail

Giodicart, a leading Italian online retailer of toys and educational products, faced a challenge in helping its two distinct customer groups—parents and educators—discover products from its vast catalog. Their site lacked advanced personalization, and search results were often not relevant, making it difficult for users to find what they needed. They turned to vendor Hello Retail for a solution using its Search and Recommendations services.

Hello Retail implemented its search and personalized recommendation solutions across the Giodicart site. This provided a more intuitive experience that understood user intent and adapted to individual browsing behavior. As a result, Giodicart saw an average order value increase of 21% among engaged shoppers. Hello Retail's solution also drove a 23% conversion rate on cart-page recommendations and a 42.1% click-through rate on search results.

Giodicart